How can we help?

GETTING STARTED

If you’re within the the following cities in Westchester County, NY:

  • Eastchester, NY
  • Mount Vernon, NY
  • Pelham, NY
  • New Rochelle, NY
  • Larchmont, NY
  • Mamaroneck, NY

However, if your home is located directly outside of these locations, please give us a call directly at (914) 639-2450 so we can see how best we can be of service to you.

This form of service ensures a perfect upkeep and basic but thorough cleaning of your home. This type of cleaning is usually done on a weekly basis. Please see standard cleaning checklist.

With this service, cleaners spend much more time checking beneath the surface. The extra time spent produces a much better shine and involves tasks such as sanitizing and disinfecting surfaces, light switches, doorknobs, wastebaskets, scrubbing grout, and more. Please see deep cleaning checklist for more details.

The home or apartment needs to be COMPLETELY empty. Cleaning will incorporate a deep cleaning in addition to cleaning the insides of the fridges, ovens, cabinets, closets, drawers, and more. Please see the move in/out cleaning checklist.

Our prices are based on the number and size of bedrooms and bathrooms in the home. Go to the booking page select the number and the price is shown immediately.

We bring our own cleaning supplies but please let us know if you have any special requests or would like us to use your supplies.

Please provide cleaning equipment such as vacuum, broom, etc.

Yes, you can add extras on the booking page, if the task is not listed please make a note in the “Special Notes or Instructions” section on the booking page. Feel free to call, text or email us 24hrs prior to the service date. 

 

KCW Extreme Cleaners LLC hours of operations are 8am to 8pm from Monday to Friday and 9am to 4pm on Saturday and Sunday. Our last scheduled service starts at 4:30 pm. Please click to schedule service below.

MANAGE YOUR ACCOUNT

Please go to “Booking With Us” page and schedule your appointment online. Feel free to give us a call if you are having any issues or concerns.

If it is at least 24 hours before service, please login to your account  and select a new date.  Alternatively, you can contact us here and let us know.

Please login to your account to cancel your booking.  Please note that there is a $70 cancellation fee if cancellation is made after 2pm on the day before service.  Alternatively, you can contact us here and let us know.

PRICING & POLICIES

Absolutely. Simply enter your coupon (gift card) code into the booking form as you are creating your booking.  Your final price will automatically change to reflect your coupon balance.  At any time you can log into your account and see the balance on any gift cards you have.

We offer tons of incentives for our clients such as discounts on reoccurring services, holidays etc.

In most cases you can enter your coupon code directly on the booking form. If you have any issues, please contact us and let us know.

Log into your account and get your referral id.  Share this with friends. If a friend books through your referral id, your friend automatically gets a $25 discount and you earn a $25 referral reward that can be applied to future service.

TRUST & SAFETY

All of our folks are interviewed and pass a nationwide detailed background check.

Our mission is to fulfill our client needs, as there are mishaps please contact us immediately via email – support@kcwextremecleaners.com, call or text (914) 639 – 2451.

We have three levels of security in place. First off our booking page is protected by extended validation ssl. Secondly our booking form has it’s own layer of 256 bit security.  Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card).  Rest assured we take security very very seriously.

Yes they do.  We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.

If you’re not content with your cleaning, we will come out and re-clean (within a 3 day window). If you still don’t think we did a good enough job to recommend us to your friends, we’ll refund your money.


Still confused? Then contact us